Returns & Refunds policy

At AlkalineVeganism.com, your satisfaction is our top priority. We are confident in the value of our products and want you to feel the same. That’s why we offer a 30-Day Money-Back Guarantee to ensure you are completely satisfied with your purchase.

Eligibility for Refund

To qualify for a refund:

1. The request must be made within 30 days of the purchase date.

2. The product must show no signs of misuse or intentional damage (for physical goods).

3. For digital products, refunds are granted if you can demonstrate that the product failed to meet reasonable expectations or as per guarantees provided at purchase.

How to Request a Refund

If you wish to request a refund, please follow these steps:

1. Contact Us: Email our customer support team at support@alkalineveganism.com with your order number and the reason for your refund request.

2. Verification: Provide proof of purchase (e.g., receipt, order confirmation email).

3. Resolution: Our team will review your request and respond within 3-5 business days.

Refund Process

1. Approved refunds will be issued to the original payment method used at the time of purchase.

2. Depending on your payment provider, it may take 5-10 business days for the refunded amount to appear in your account.

Exceptions to Refunds

1. Refunds are not available for:

   • Purchases made outside the 30-day refund period.

   • Products purchased on sale or marked as “Final Sale.”

   • Incomplete refund requests lacking proof of purchase or sufficient details.

2. Refunds for bundled products may be partial, depending on the value and usage of individual components.

Note on Digital Products

Due to the nature of digital goods, we may request that you confirm deletion of downloaded content as a condition of your refund.

Contact Us

If you have questions about our refund policy, please don’t hesitate to reach out:

• Email: support@alkalineveganism.com

• Phone: [Insert Phone Number]

• Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)

We value your trust and are committed to resolving any concerns you may have. Thank you for choosing AlkalineVeganism.com!